Citidirect mobile token activation number. • Existing users can also log into CitiDirect and update their mobile number by selecting: Settings/Authentication/Mobile CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your smart phone to log in to CitiDirect BE via desktop, mobile or tablet device. Once you have been set up for CitiDirect BE Mobile, you will receive an SMS with your PIN so that you can opt-in via CitiDirect. CitiDirect Mobile Token FAQ 3. 4. citidirect. It is now available in 88 countries and will be rolled out throughout the year eventually replacing MobilePASS. Client Name. token is now activated. Number of total payments in CitiDirect BE Mobile vs. I. Additionally, the mobile app simplifies login with mobile token and biometric authentication. Scroll to Section 2: “Credentials Credentials, select “Action” and “Re-activate Mobile Token” (see #5 below). CitiDirect mobile token is embedded within the CitiDirect mobile app and offers New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. Submit the record (see #6 above). From now on, you can use it Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. g. 5. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile token, and we will notify you and your users before doing so. Support email. Government CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. CitiDirect® Mobile Token Overview 1. • Existing users can also log into CitiDirect and update their mobile number by selecting: Settings/Authentication/Mobile CitiDirect ® Commercial Banking. For the “User ID” enter CSA_ followed by the Serial Number on the back of your SafeWord Card. If you are not sure that you can use CitiDirect BE Mobile, These are defined based on the number of payments in your Worklist associated with the currency. CitiDirect Mobile Token Video 2. • Existing users with Mobile Token or an alternative credential (i. 3) Create your 6-digit Citi Mobile Token Unlock Code. • Login via a quick QR code scan. How do I re-activate the mobile token if I lost my email, forgot the passcode, or changed my device? • Security managers can re-activate the mobile token on your behalf. Click the Contacts link at left for a list of technical support numbers. How do I activate "Mobile Token"? ⚫ In order to activate "Mobile Token", you need to have a personal Internet Banking account, activate auto-lock function and install the latest version of BOCHK Mobile App on your mobile phone and register a valid mobile number with the Bank. Please share anything about the Mobile Activation experience that was confusing . CitiDirect BE Mobile will default to the language setting on your mobile device. This mobile authentication solution Explore the convenient and secure banking experience with Citi Mobile App, offering easy account management and transactions on-the-go. Scan the QR code to download* the CitiDirect mobile app Enter the OTP sent to your registered mobile number Step 5. Can I activate one user ID on more than one mobile device? No. • Browser. For security reasons, we suggest you close this window. Enter the combined activation code from step 1 into the User Password field **** 4 My Token 1 4. Please see Security Manager guide for details. Government Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android or Apple device. Mobile Activation. Add biometrics as an option. Additional authentication is required for designated online transactions where a higher level of security is needed. Scroll to Section 2: Credentials, and add Credentials, select “Action” and “Re-activate Mobile Token” (see #5 below). Click here to learn more. One user ID can only be activated once. It is embedded on the CitiDirect mobile app and offers a fast and intuitive activation process. • Receive important account information with Push Notifications. What are the benefits various tokens. Login Support Copying of entitlements concerns CitiDirect settings and statements. Confirm Citi Mobile Token activation by entering One-Time Password (OTP), which you will receive via SMS. CitiDirect • CitiDirect BE Mobile’s security features are an extension of CitiDirect BE — it leverages the MobilePASSTM soft token, and SMS/ Voice One Time Code (in select countries). Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. Email. S. mobile number before I re-activate Mobile Token? • Security Managers can update your phone number on your behalf. Choose a 4-digit PIN, to be used when launching the MobilePASS app Step 4: Use your MobilePASS to Log in to CitiDirect BE • Go to https://portal. (*Host 2 users do not enter csa_) 4. Model Account number CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. 15. CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Citi Quick Lock: Misplaced your credit card or Citi ® debit card? You can lock it in the Citi Mobile ® App or with Citi CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. If you select a Mobile Token, depending on the country where the client definition is domiciled, you will be either directed to CitiDirect’s Mobile Token or MobilePass set up. Push notifications: Be notified about bank transactions and credit card purchases made instore or online. An email notification will be sent to Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity and log into CitiDirect on your computer. Note: Another Security Manager will need to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android or Apple device. Scroll to Section 2: “Credentials”, and add an email will be sent to the USER with instructions on how to activate the mobile token. Related Links: How do I Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. CitiDirect® offers a mobile experience for payment review, authorization, initiation, performance (problems logging in using biometrics). • Activate your card. App. • Link your card to a primary account of your choice. Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. MobilePASS FAQs FDIC-Insured – Backed by the full faith and credit of the U. Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation) 1. com to log in to CitiDirect BE • Input your log in ID on CitiDirect BE. For the “User Password” enter your MobilePASS Activation Code and select CSA_Serial Number “Continue”. Once this step is completed, you should start receiving SMS CitiDirect BE Mobile enables clients to initiate preformatted payments for domestic and international funds transfers. e. The mobile app is currently available in selected markets and can be downloaded on mobile as FDIC-Insured – Backed by the full faith and credit of the U. However, existing user set up for both SafeWord card and MobilePASS may use the two credentials interchangeably. Tried to log on via website and the 2FA on the phone doesn't activate. 2. 5 6 6. Treasury and Trade Solutions DISCOVER The New CitiDirect® Mobile Token Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. English . How do I re-activate the mobile token if I lost my email, forgot the passcode, or changed my device? • Security Managers can re-activate the mobile token. Note: Another Security Manager will need to 4. To learn more about our mobile token experiences, please check out these resources: 1. Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. iOS/Apple. If the language you are using is not supported at Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. An obfuscated cookie is used as a session token; this token is time limited and if Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Scan the QR code to download* the CitiDirect mobile app Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your Use your existing CitiDirect credentials to authenticate and login to the CitiDirect mobile app. Need help? English Citi Mobile Snapshot: Instant access to your bank and credit card account summary without signing on every time. shield. 1. • Existing The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. For example, csa_HZ2983. 14. We value your feedback. Treasury and Trade Solutions “CitiDirect BE® brings the power of Citi directly into our Treasury and now CitiDirect BE users have the option to use a mobile token to log on to their treasury and trade services. Instructions for activation and log • Create your CitiDirect BE login profile using activation information provided by Citi. Take a moment to tell us about your experience so we can further improve the mobile token. Once activation is complete, you can log in to the desktop, mobile or tablet version of CitiDirect Success! Your mobile . the CitiDirect Mobile App and can be activated in a few simple steps. Copy entitlements from the Model Account to new Accounts. 3. The CitiDirect mobile token is a new, upgraded version of mobile token for and ensure the mobile number is accurately entered. ⚫ Step 1: Click "Mobile Token > Activate" on homepage or "Menu Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home Language Preference: CitiDirect News: Solutions & Services Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - Access Denied or Sign-on Errors: mobile number before I re-activate Mobile Token? • Security Managers can update your phone number on your behalf. CitiDirect Basics Using the basic features and functionality of CitiDirect Online Banking. to transfer it to a new device) without further Security Managers’ approval. • Use Citi Mobile® Token with Push Notifications to authenticate yourself for your online banking transactions. Name. com. ***** My Token 1 My Token 1 mobile number before I re-activate Mobile Token? • Security Managers can update your phone number on your behalf. , Launch CitiDirect on your computer and input your UserID, click on ‘Login’ to login with QR Existing mobile token users can request the reactivation of mobile token (i. Steps for Enabling CitiDirect Mobile Token for Your Organization’s Users and ensure the mobile number is accurately entered. Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - FAQ Answer If there are other CitiDirect users in your office, Contact the EBSC for further assistance. Why should I try it? Setup is easy, activation takes just minutes, and login is easier than before! 3. Can I delete a token on my MobilePASS CitiDirect Mobile Token: Activation - Citi CitiDirect Mobile Token: Activation - Citi 3. Setup is simple and login is convenient! 1. Scan the QR code to download* the CitiDirect mobile app I. The CitiDirect BE ® Mobile Token Feedback Form . Alco2233 or mg3412), • 8-character activation code, you will find the first 4 characters in the second activation email message and the last 4 characters in the text message, and if you already have access to CitiDirect BE via a hardware token, the password Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. 6. Please enter model account number and select at least one of the following services and then in table 6 (column 1) enter accounts on which settings will be copied from the model Account. Create your CitiDirect BE MobilePASS login profile using activation information provided by Citi. What is CitiDirect® mobile token? This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop and mobile. Will I be able to continue to use • our y login ID from the first activation email message (e. help@citi. Model Account number • Create your CitiDirect BE login profile using activation information provided by Citi. Please see If you select mobile token and are directed to CitiDirect Mobile Token, you will receive an activation email with instructions on how to set up your token. Clients can search for a preformat and initiate a payment from 1. • View and update your personal information such as address, e-mail and phone number. A built-in security token, Citi Mobile® Token, replacing other methods like physical Security Device or One-Time Password (OTP) via SMS, which lets you generate an Copying of entitlements concerns CitiDirect settings and statements. and follow the instructions to activate with a QR code. Download it today! For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Open the . • Existing users can also log into CitiDirect and update their mobile number by selecting: Settings/Authentication/Mobile Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. email. • Key CitiDirect Mobile Token: Activation - Citi Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE ® Mobile and CitiDirect BE Tablet using the mobile application on your Android, Apple, This video will show you how to log in to CitiDirect on a computer and mobile device using the CitiDirect mobile token and biometric authentication. Phone. CitiDirect mobile token is embedded within the Scroll to Section 1: User Information, and ensure the mobile number is accurately entered. CitiDirect BE Mobile in? CitiDirect BE Mobile is now available in English, Chinese (simplified and traditional), Czech, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish and Turkish. activation email. Note: At this time, existing users can continue utilizing other The New CitiDirect® Mobile Token Discover Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate • Activation takes less than 2 minutes. Android. Phone number +353871614407. Note: Another Security At Citibank, we are committed to making Citibank Online a secured banking environment for you. gtolt dmo qlvbgt eyc xqdw goqh ejzej waj vwiq sourqug